Privacy Policy
1. Information We Collect
1.1 Information You Provide Directly
When you create an account or use our services, we may collect:
Name, email address, and account credentials
Profile information, including age, height, weight, and gender
Health conditions, dietary restrictions, allergies, and food sensitivities
Health goals, activity level, and lifestyle preferences
Food intake logs, meal photos, and nutrition data
Wellness journal entries and health notes
Profile photos and avatar images
Feedback, support requests, and communications with us
1.2 Information Collected Automatically
When you use the NutriJoy App, we automatically collect certain information, including:
Device information (device model, operating system, and unique identifiers)
App usage patterns, feature interactions, and session duration
Log information, including IP address, browser type, and access times
Performance data and crash reports used to improve the App
Location information (only with your explicit permission)
1.3 Information from Third Parties
We may receive information from third-party services you connect to NutriJoy, including:
Nutrition databases
Barcode scanning services
AI-powered food analysis tools
This information is used solely to enhance your experience within the App.
2. How We Use Your Information
We use your information to:
Provide personalized nutrition recommendations, meal plans, and food suggestions
Track your nutritional intake, health progress, and wellness goals
Power AI-driven features, including food analysis, nutrition assistance, and recipe recommendations
Improve our App, features, and overall user experience
Send important updates, reminders, and health tips (with your consent)
Provide customer support
Detect, prevent, and resolve fraud, security, or technical issues
Conduct anonymized research to improve nutrition science and our services
Comply with applicable legal obligations
Enforce our Terms of Service
3. Information Sharing and Disclosure
NutriJoy does not sell, rent, or trade your personal information for marketing purposes.
We may share information only under the following circumstances:
With your explicit consent
With trusted service providers operating under strict data processing agreements
To comply with legal obligations, court orders, or lawful government requests
To protect the rights, property, or safety of NutriJoy, our users, or the public
During a merger, acquisition, or sale of company assets (with prior notice where required)
In anonymized or aggregated form that cannot identify you
4. Data Security
We use industry-standard safeguards to protect your information, including:
TLS/SSL encryption for all transmitted data
AES-256 (or equivalent) encryption for sensitive stored data
Regular security audits and penetration testing
Role-based employee access controls
Secure authentication and password hashing
Automated monitoring for suspicious activity
Encrypted backup systems
Although we work diligently to protect your information, no method of electronic storage or transmission is completely secure. We cannot guarantee absolute security, but we are committed to responding promptly to any security incident.
5. Your Rights and Choices
Depending on where you live, you may have the right to:
Access — Request a copy of your personal data
Correction — Correct inaccurate information
Deletion — Delete your account and associated data
Data Portability — Receive your information in a machine-readable format
Restriction — Limit how we process your information
Objection — Object to certain types of processing
Withdraw Consent — Withdraw previously granted consent
Opt Out — Unsubscribe from marketing communications and optional notifications
To exercise these rights, contact us at:
Email: info@nutrijoy.ai
We will respond within 30 days or as required by applicable law.
6. Cookies and Tracking Technologies
NutriJoy may use:
Local storage
Analytics SDKs
Similar technologies that improve functionality and user experience
You can manage these preferences through your device settings or within the App's Privacy Settings.
Please note that technologies essential for the App to function cannot be disabled.
7. Data Retention
We retain personal information only as long as necessary to provide our services.
Our retention practices include:
Active account data is retained while your account remains active.
Deleted account information is removed within 30 days unless retention is legally required.
Anonymous and aggregated data may be retained indefinitely for analytics and research.
Backup copies are permanently removed within 90 days after deletion requests.
Legal and compliance records are retained according to applicable laws.
8. Third-Party Services
NutriJoy integrates with trusted third-party providers, including:
Nutrition databases
Food analysis APIs
Artificial Intelligence and Machine Learning services
Cloud hosting and infrastructure providers
Analytics platforms
Authentication providers
Each provider operates under its own Privacy Policy.
We carefully evaluate our providers and require appropriate data protection standards.
9. Children's Privacy
NutriJoy is not intended for children under the age of 13.
We do not knowingly collect personal information from children under 13 years old.
If you believe your child has submitted personal information without permission, please contact us immediately at:
Email: info@nutrijoy.ai
We will promptly remove the information.
Users between 13 and 18 years old should use the App only with the involvement and consent of a parent or legal guardian.
10. International Data Transfers
Your information may be transferred to and processed in countries outside your country of residence.
Where applicable, we use appropriate safeguards, including:
Standard Contractual Clauses (SCCs)
Data Processing Agreements (DPAs)
These safeguards help ensure compliance with applicable privacy laws, including GDPR and CCPA.
11. California Privacy Rights (CCPA)
California residents may have the following additional rights:
Right to know what personal information is collected
Right to request deletion of personal information
Right to opt out of the sale of personal information (NutriJoy does not sell personal information)
Right to non-discrimination for exercising privacy rights
12. European Privacy Rights (GDPR)
If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, you have rights under the General Data Protection Regulation (GDPR).
Our legal bases for processing include:
Your consent
Performance of a contract
Legitimate interests
Compliance with legal obligations
You also have the right to file a complaint with your local Data Protection Authority if you believe your privacy rights have been violated.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in:
Our services
Technology
Legal requirements
Business operations
When significant changes occur, we may notify you by:
Posting the updated Privacy Policy in the App
Updating the "Last Updated" date
Sending email or in-app notifications when appropriate
Requesting renewed consent where required by law
We encourage you to review this Privacy Policy regularly.
14. Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us.
Email
info@nutrijoy.ai
Website
www.nutrijoy.ai/privacy
Data Protection Officer
info@nutrijoy.ai